Delivery and Returns Policy
On receipt of payment orders are dispatched within 2 working days if the goods are in stock.
If the item requested is out of stock, we will contact you with an estimated dispatch date. Shipping on orders is via An Post and calculated automatically via the shipping address and also the values of your total order value as follows:
Standard Shipping costs €5.00 to Ireland, including Northern Ireland, €8.00 to the UK and Europe, €20.00 to Rest of world.
Free Shipping applied to orders over €70.00
At Windy Shore Crafts we offer a comprehensive Return Of Goods Policy. As a portion of our items are individually hand crafted, sometimes there can be slight variations between the goods photographed on the site and the batches we carry in stock. Particularly the keepsake bottles topped with local sea shells – these are crafted by mother nature herself and each shell is unique.
If your purchase arrived damaged or faulty, items can be returned to us within 30 days of dispatch and are eligible for a full refund. In order to qualify for a refund please send photograph of damaged item to email address: firstname.lastname@example.org and you will be contacted by return email. Item must be placed in their original packaging and return postage paid (no refund given on postage).
Please include a copy of the invoice or delivery docket you received with the goods. Refunds will be made via the Paypal or Stripe service you originally used and directly to the customer account used to create the original purchase.
All returns should be made to: Windy Shore Crafts, Beatrice Allen, Cummeen Strandhill Rd, Sligo, Ireland F91 H524.